10 seconds after being taken away from water, the pump will stop to protect it from running dry, it will try to re-start after 10 seconds, if without water, it will stop again, this cycle will repeat 5 times, then the pump will stop. To re-start the pump remove the plug from the mains and plug back in and ensure pump is working well. The pump also has a thermal overload safety device. In the event of any overheating of the motor, the thermal overload will engage, automatically switching off the pump. The cooling time is roughly 15 to 20 minutes, after which the pump will automatically re-start.
If the thermal overload is tripped, it is essential to identify and deal with the cause of the overheating. If the pump breaks down, it will be picked up free of charge and replaced by a new unit at the same time. Based in Stockton on Tees near Middlesbrough, Pond Planet has fast become one of the UK's leading online retailers of aquarium and pond supplies.
We attribute this to our passion for all things pond and aquarium, coupled with our desire to provide a customer service second to none. Growing from humble beginnings to our new 5,000+ square foot warehouse, Pond Planet strives to provide the best pond, water garden and aquarium products at competitive prices, backed by accurate advice and unbeatable customer service from start to finish.With over 40 years of experience in the design, installation and maintenance of ponds, water features and aquariums in all shapes and sizes. Our dedicated industry trained team of staff are on hand to answer any questions or queries you may have. Pond Planet is a one-stop shop for all your pond, aquarium and water garden needs. We believe you won't find a better combination of price and customer service. This item is in the category "Garden & Patio\Ponds & Water Features\Pond & Fountain Pumps". The seller is "pond_planet_direct" and is located in this country: GB. This item can be shipped to United Kingdom.